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Public/Personal Video Visitation:

Each inmate is afforded two free 25 minute on-site personal/family video visits per week, not on the same day. Visitors conduct visits via stations at the MCSO Administrative Services Building (formerly the Work Release and Restitution Center) located at 901 Elizabeth Avenue in Charlotte, North Carolina. Additional internet visits can be conducted via a webcam enabled computer, or Android device, at a cost of $12.50 for a 25 minute visit, or $5.00 for a 10 minute visit. Depending on availability, inmate visits can be scheduled for any day of the week. In-person visits are no longer available.

Visit Restrictions: Visits may be less than 25 minutes due to facility emergencies, lock downs or for disciplinary reasons. Visits conducted via the MCSO Work Release and Restitution Center are limited to two adults and one child or one adult and two children (adults = 18 and over).

All Visits must be scheduled at least one day in advance but cannot be scheduled more than one week in advance. To schedule a visit please click the link below:
Please note there is no public parking at the MCSO Administrative Services Building. Please park at the 4th Street Parking Deck (983 East 4th Street in Uptown Charlotte) located at the intersection of 4th and McDowell Streets.

Clergy Video Visitation:

Each inmate receives one free 25 minute clergy visit a week. Clergy who are interested in being approved for video visitation must call the MCSO Volunteer Coordinator at 980-314-5172 during normal business hours, Monday-Friday (clergy calls only please). For more information regarding the MCSO Chaplains Unit and clergy visits please click here. Once approved, clergy may schedule inmate’s visits online by clicking here: https://mecklenburgcountync.gtlvisitme.com

Attorney/Professional Visitation:

Attorney/Professional visitation is held in person at either Jail Central or Jail North during the following hours:

8:00am-11:30am, 1:00pm-4:30pm, 5:30pm-6:30pm, 8:00pm-10:00pm

For a comprehensive list of rules and regulations for attorney/professional visits please review the visitation guidelines prior to your visit. To access the guidelines please click here.

Attorney/Professional Contact Visit:

Attorney/Professional Contact Visits are held Monday-Friday at Jail Central and Jail North and can be scheduled between 8:00am-11:00am and 1:00pm-4:00pm. Contact visits must be scheduled no less than 24 hours in advance.

Effective November 20, 2017, background checks are required for all professional contact visitors who are not licensed attorneys in good standing or law enforcement officers in good standing. Once approved, background checks are good for 2-years from the date of approval.

Click here for information on how to access and submit the background check form.

To schedule a visit click here.

For a comprehensive list of rules and regulations for attorney/professional visits, please review the visitation guidelines prior to requesting a visit. To access the guidelines please click here.

Unless requested by an attorney/professional via the Release, Indemnity and Hold Harmless Agreement, inmates will be presented for a contact visit in full restraints. This document should be submitted to MCSO via fax for each visit. Click here to access the form.
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Arrest Inquiry Civil Inquiry Inmate Inquiry Warrant Inquiry