The service of civil processes is a core function that falls inherently on the elected Sheriff and a primary function of many Sheriff’s Offices nationwide. MCSO Field Operations Division has thirty-two civil process zones spread throughout Mecklenburg County. Field Operations deputies work rotating twelve-hour shifts and serve a variety of civil processes. Field Operations personnel, while working to serve civil processes, also serve criminal warrants, orders for arrest, and enforce traffic laws.
Civil Processes in North Carolina are served and returned according to North Carolina General Statute. The service package should include a copy of the process for the deputy to send back with the return and a service copy of the process for each respondent. The service fee is as follows:
7A-311. UNIFORM CIVIL PROCESSES FEES
In a civil action or special proceeding, except for actions brought under Chapter 50B of the General Statutes, the following fees and commissions shall be assessed, collected, and remitted to the county.
For each item of civil process served, including summons, subpoenas, notices, motions, orders, writs and pleadings, the sum of thirty dollars ($30.00). When two or more items of civil process are served simultaneously on one party, only one thirty dollar ($30.00) fee shall be charged.
When an item of civil process is served on two or more persons or organizations, a separate service charge shall be made for each person or organization. The process fee shall be remitted to the county. This subsection shall not apply to service of summons to jurors.
For any Out of State or Federal Civil Processes submitted for service, the Mecklenburg County Sheriff’s Office (MCSO) will supply a MCSO affidavit of service in lieu of completing an out of state or federal affidavit. All out of state or federal processes will be attempted/served pursuant to the rules of civil procedure as provided in The North Carolina General Statutes. Therefore, MCSO gathers, reports and completes civil process returns with the information required by North Carolina law and not by the laws of any other state. The cost for processes issued outside of North Carolina is one hundred dollars ($100.00) per respondent/defendant. The service package should include a service copy of the process for each respondent/defendant. Additionally, a copy of the process to be sent back with the MCSO affidavit and a self-addressed/stamped envelope is required. It is recommended to submit a cover letter, listing any pertinent service information and a list of the named processes in the packet.
The payment must be in the form of a certified check or money order (an official law firm check is also acceptable) made payable to: Mecklenburg County Sheriff’s Office. Please do not mail cash.
The process can be mailed to:
Mecklenburg County Sheriff’s Office – Attn: Civil Process
700 E. 4th Street
Charlotte, NC 28202
In person deliveries should be delivered to:
Mecklenburg County Courthouse – Civil Process Suite 1325
832 E. 4th Street
Charlotte, NC 28202
If delivering the process in person, Cash, Business Checks, Cashier’s Checks and Money Orders is acceptable forms of payment.
Before submitting paperwork ensure all issued paperwork is assigned file numbers, issue dates, court dates – if needed, and are electronically or hand signed by the Clerk of Court.
Generally, the Mecklenburg County Civil Process Office will need the following copies included in your Civil Paperwork Packet: (Civil Summons & Complaints, Summary Ejectments*, WRIT of Possession for Real Property*, Magistrate Summons, Subpoenas, Notice of Incompetence Orders, Special Proceedings, Etc.)
Every Packet received by the Civil Process Office must include:
a) Court Copy of the paperwork, that includes the Return of Service, that will need to be returned to the Clerk of Courts as Proof of Service.
b) Defendant’s Copy of all paperwork. We will need 1) Defendants Copy per listed Defendant. Each defendant is required to get their own copy of the paperwork.
* Summary Ejectments: (Must Include)
* WRIT of Possession for Real Property: (Must Include)
The link below will access the judicial forms search engine where civil process forms utilized by the North Carolina Administrative Office of the Courts are available: http://www.nccourts.org/Forms/FormSearch.asp
Civil Process Questions can be answered by one of our Civil Process Staff Members:
Tomeka (980) 314-5901
Sandra (980) 314-5902
Andrew (980) 314-5903
Annabell (980) 314-5904 – (Bilingual – Spanish)
Georgene (980) 314-5905 – (Funeral Escorts)
Jennifer (980) 314-5906
Tammy (980) 314-5907
The Civil Process Office is supervised by Kristie Hogbin (980) 314-5909 and Sgt. M. DeSantis (980) 314-5919.
**SCAM ALERT**:
If you receive a call/message from 704-445-9833 stating "You have reached the Warrants/Citation Division of the Mecklenburg County Sheriff's Department" it is a #scam and not from MCSO.
MCSO and local criminal justice partners have worked with the North Carolina Administrative Office of the Courts to prepare for the state’s launch of its new electronic warrant system. The NCAOC has encountered challenges with its new system that have impacted local justice systems, processes and access to data. MCSO is continuously working with County IT to circumvent these challenges. All arrest/warrant inquiries can be submitted to the Public Information Office mcsopublicinformation@mecknc.gov and will be processed as soon as data is available or Individuals can call Arrest Processing to look up and verify warrants until the online system is restored, 980-314-5100. We appreciate your patience as we work to modernize and expand access to justice in Mecklenburg County.
On September 19, 2022, the Mecklenburg County Sheriff’s Office (MCSO) adopted a new policy to end regulatory stops for non-moving violations in its most recent amendment to the MCSO Uniform Traffic Enforcement Policy. In collaboration with North Carolina Forward Justice the policy change serves to focus more on hazardous traffic violations and move away from regulatory offenses that have been shown to create disparities and disproportionality in our criminal justice system.
General Order 20
Our office has received several complaints from Mecklenburg County registered sex offenders asking them to submit payment to avoid being arrested for failure to provide a DNA sample. Our agency will never ask for money to avoid a warrant being issued or for an arrest of any offender. If you receive a call from anyone requesting money, please know this is a scam and you should not submit any payment.
SCAM ALERT: We have have received information that individuals identifying themselves as MCSO Deputies are calling citizens and informing them that have warrants for missing jury duty. These calls have come from numbers 704-247-1286 and 404-907-1935. Please be advised that this is a SCAM. MCSO will never call and solicit money in order to avoid arrest. Please stay aware and don’t become a victim.