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If an individual wishes to deposit money on behalf of an resident, he may do so by using the services offered through ConnectNetwork

WHAT IS CONNECTNETWORK?
www.ConnectNetwork.com is an authorized deposit and account management portal for the corrections industry. With several different deposit methods available, www.ConnectNetwork.com is the quickest and most convenient option to fund your loved ones account. Purchasing money orders, mailing deposits and waiting several business days for the funds to post are now eliminated with ConnectNetwork.


ADVANCEPAY® PREPAID TELEPHONE ACCOUNTS
To accept calls from a resident at this facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your resident calls you the funds are deducted from the balance on your prepaid account.

To set up or fund a prepaid account, you have two options:

WEB
Visit www.ConnectNetwork.com to create a prepaid telephone account, add funds to prepaid telephone accounts, view balances, and more.

PHONE
Call 1-800-483-8314 to create or add funds to an AdvancePay® prepaid telephone account.


E-MESSAGING
The e-messaging service is available at this facility. To use the email service, you will need to visit www.ConnectNetwork.com and create an account. Once you have created and activated your account, you will be able to purchase email credits (stamps) to send emails. The ConnectNetwork website will then let you compose and send your message.

**Please note- fees may apply to all deposit methods. Specific terms are provided when making a deposit.


700 E. 4th Street, Charlotte, NC 28202
Information Line: 704-336-8100

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