If an individual wishes to deposit money on behalf of an resident, he may do so by using the services offered through
WHAT IS CONNECTNETWORK?
www.ConnectNetwork.com is an authorized deposit and account management portal for the corrections industry. With several different deposit methods available, www.ConnectNetwork.com is the quickest and most convenient option to fund your loved ones account. Purchasing money orders, mailing deposits and waiting several business days for the funds to post are now eliminated with ConnectNetwork.
To set up or fund a prepaid account, you have two options:
WEB
Visit www.ConnectNetwork.com to create a prepaid telephone account, add funds to prepaid telephone accounts, view balances, and more.
PHONE
Call 1-800-483-8314 to create or add funds to an AdvancePay® prepaid telephone account.
E-MESSAGING
The e-messaging service is available at this facility. To use the email service, you will need to visit www.ConnectNetwork.com and create an account. Once you have created and activated your account, you will be able to purchase email credits (stamps) to send emails. The ConnectNetwork website will then let you compose and send your message.
**Please note- fees may apply to all deposit methods. Specific terms are provided when making a deposit.
**SCAM ALERT**:
If you receive a call/message from 704-445-9833 stating "You have reached the Warrants/Citation Division of the Mecklenburg County Sheriff's Department" it is a #scam and not from MCSO.
MCSO and local criminal justice partners have worked with the North Carolina Administrative Office of the Courts to prepare for the state’s launch of its new electronic warrant system. The NCAOC has encountered challenges with its new system that have impacted local justice systems, processes and access to data. MCSO is continuously working with County IT to circumvent these challenges. All arrest/warrant inquiries can be submitted to the Public Information Office mcsopublicinformation@mecknc.gov and will be processed as soon as data is available or Individuals can call Arrest Processing to look up and verify warrants until the online system is restored, 980-314-5100. We appreciate your patience as we work to modernize and expand access to justice in Mecklenburg County.
On September 19, 2022, the Mecklenburg County Sheriff’s Office (MCSO) adopted a new policy to end regulatory stops for non-moving violations in its most recent amendment to the MCSO Uniform Traffic Enforcement Policy. In collaboration with North Carolina Forward Justice the policy change serves to focus more on hazardous traffic violations and move away from regulatory offenses that have been shown to create disparities and disproportionality in our criminal justice system.
General Order 20
Our office has received several complaints from Mecklenburg County registered sex offenders asking them to submit payment to avoid being arrested for failure to provide a DNA sample. Our agency will never ask for money to avoid a warrant being issued or for an arrest of any offender. If you receive a call from anyone requesting money, please know this is a scam and you should not submit any payment.
SCAM ALERT: We have have received information that individuals identifying themselves as MCSO Deputies are calling citizens and informing them that have warrants for missing jury duty. These calls have come from numbers 704-247-1286 and 404-907-1935. Please be advised that this is a SCAM. MCSO will never call and solicit money in order to avoid arrest. Please stay aware and don’t become a victim.