The Mecklenburg County Sheriff’s Office offers crime victims continuous access to vital resident information – anytime day or night. A resident is anyone who did not bond out and is actually committed into the detention facilities. Information regarding arrestees who bond out of the Detention Center is not available.
Crime victims can get the current custody status of the person (or persons) that victimized them simply by calling 1-800-247-9658.
In addition, crime victims can register with the Victim Notification system to be notified automatically when a specific resident is released or transferred. VINE® is presented as a service to victims of crime in Mecklenburg County and the Mecklenburg County Sheriff’s Office.
Using a touch-tone telephone, dial 1-800-247-9658. Follow the prompts (instructions) given by the system. If you wish to check on the custody status of a resident, you must have one of the following:
When a resident is transferred or released, the system automatically calls the telephone number(s) of any victim(s) registered for that particular resident.
When a victim answers a notification call, the system will deliver a computer-generated message about the resident’s new status. The system will then ask for the PIN number to discontinue further calls.
If the system reaches an answering machine, it will leave a message but will continue to try to reach the victim directly for 24 hours or until a correct PIN number is entered.
Victims should not depend on the Victim Notification system or any other system for their safety. Victims who feel threatened should take precautions as if an resident were released already!
**SCAM ALERT**:
If you receive a call/message from 704-445-9833 stating "You have reached the Warrants/Citation Division of the Mecklenburg County Sheriff's Department" it is a #scam and not from MCSO.
MCSO and local criminal justice partners have worked with the North Carolina Administrative Office of the Courts to prepare for the state’s launch of its new electronic warrant system. The NCAOC has encountered challenges with its new system that have impacted local justice systems, processes and access to data. MCSO is continuously working with County IT to circumvent these challenges. All arrest/warrant inquiries can be submitted to the Public Information Office mcsopublicinformation@mecknc.gov and will be processed as soon as data is available or Individuals can call Arrest Processing to look up and verify warrants until the online system is restored, 980-314-5100. We appreciate your patience as we work to modernize and expand access to justice in Mecklenburg County.
On September 19, 2022, the Mecklenburg County Sheriff’s Office (MCSO) adopted a new policy to end regulatory stops for non-moving violations in its most recent amendment to the MCSO Uniform Traffic Enforcement Policy. In collaboration with North Carolina Forward Justice the policy change serves to focus more on hazardous traffic violations and move away from regulatory offenses that have been shown to create disparities and disproportionality in our criminal justice system.
General Order 20
Our office has received several complaints from Mecklenburg County registered sex offenders asking them to submit payment to avoid being arrested for failure to provide a DNA sample. Our agency will never ask for money to avoid a warrant being issued or for an arrest of any offender. If you receive a call from anyone requesting money, please know this is a scam and you should not submit any payment.
SCAM ALERT: We have have received information that individuals identifying themselves as MCSO Deputies are calling citizens and informing them that have warrants for missing jury duty. These calls have come from numbers 704-247-1286 and 404-907-1935. Please be advised that this is a SCAM. MCSO will never call and solicit money in order to avoid arrest. Please stay aware and don’t become a victim.